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Call Us Today for a Free Estimate (704) 283-0700
Call Us Today for a Free Estimate (704) 283-0700

Exclusive Mercedes-Benz Factory Repair Center for Mecedes-Benz of South Charlotte

*** We are proud to announce that CALDWELL COLLISION is now the Exclusive Collision Repair Center for Felix Sabates’ Mercedes Benz of South Charlotte ***
Caldwell Collision is a Mercedes-Benz factory certified collision center located in Charlotte-Metro area of North Carolina.  Caldwell Collision is proud to be the only CL Structural Certified collision repair center in the Carolinas.  Our CL Structural certification designates we have the highest rated classification offered by any manufacturer and are described by Mercedes-Benz as the “pinnacle of collision service for Mercedes-Benz vehicles”.
We know that most customers have never had an accident before which is why our knowledgeable staff will assist you every step of the way to ease the process of having your vehicle repaired.  Caldwell Collision is a part of the DRP, or Direct Repair Program, for many insurance companies including: Erie Insurance, Fireman’s Fund Insurance, CEI, and we are proud to be the only Direct Repair facility for Chubb Insurance.  Whether you are using a insurance company or paying for repairs yourself we guarantee you will have a pleasant experience from start to finish which is why for the last 3 years we have consistently received a CSI, Customer Satisfaction Index, in the 90th percentile. 
Caldwell Collision gives FREE estimates.  All estimates are made during office hours.  Vehicles may be dropped off during office hours or after hours by leaving your key in our DROP BOX.  We repair every vehicle with the highest standards in mind and personally guarantee all bodywork and paint work which supports our company’s motto: “A Commitment To Excellence.”   
Jeff Caldwell, Owner and Founder, has been in the automotive repair business for over 40 years in Charlotte, NC.  Soon after he started working as a body repair technician he began receiving Mercedes-Benz Factory training and quickly became one of the most respected technicians in the US.  Helping diagnose and repair new vehicle problems, repairing vehicles with extensive damage including vehicles with up to $60,000.00 damage, and completing nearly all body repair classes at Mercedes-Benz’s Factory school since the early 1980’s has gained him the reputation for being the best in the business.  After the Mercedes-Benz collision center was closed, Jeff decided he would open his own Mercedes-Benz collision center to ensure Mercedes-Benz, and all vehicle owners in the area would be able to receive a repair that would return the vehicle to factory specified pre-accident condition.
Caldwell Collision was established in 2000 with the main goal to provide the best collision repair experience possible, starting with a flawless repair accompanied with customer service second to none.  Caldwell Collision has achieved the “highest rated certification” with our CL Structural Certification, an accomplishment very few shops can claim.  We have been in business for approximately 5 years and in that short time we have established ourselves as the premier high-end/luxury collision repair center from Atlanta to Washington, D.C., we have become Mercedes-Benz Certified and CL Structural Certified, established ourselves as the high-end luxury/exotic tuning center in the Charlotte Metro area, and most recently we have become the EXCLUSIVE REPAIR FACILITY for Felix Sabates’ Mercedes-Benz of South Charlotte.  All of these attributes have resulted from extremely hard work, resolve, and a dedication to being the best collision repair facility in the Carolinas.
Hours of Operations:
Office Hours:  Monday – Friday
8:00AM  -  5:30PM